Terms and Conditions

1. Acceptance of Terms

By accessing and using the services provided by STUDYGATE SRL ("Company," "we," "us," or "our"), you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

These Terms constitute a legally binding agreement between you and STUDYGATE SRL. If you do not agree to these Terms, you must not use our services or website.

2. Services Description

STUDYGATE SRL provides educational consulting services specifically focused on helping international students study in Romania. Our services include:

Core Services

• University Selection Guidance: Advice on choosing appropriate Romanian universities and programs
• Application Assistance: Support with university application processes and documentation
• Visa Support Services: Guidance through Romanian student visa application procedures
• Scholarship Information: Information about available scholarships and financial aid opportunities
• Pre-Departure Orientation: Preparation for studying and living in Romania
• Ongoing Student Support: Continued assistance during your studies in Romania

Service Limitations

We provide consulting and guidance services only. We do not:

• Guarantee admission to any university or program
• Guarantee visa approval
• Guarantee scholarship awards
• Act as an official representative of any university or government agency
• Provide legal advice (consult qualified legal professionals for legal matters)

3. User Obligations and Responsibilities

As a client of STUDYGATE SRL, you agree to:

Information Accuracy

• Provide accurate, complete, and truthful information at all times
• Promptly notify us of any changes to your personal or academic information
• Submit authentic and original documents
• Not falsify or misrepresent any information or documents

Communication and Cooperation

• Respond promptly to our communications and requests for information
• Attend scheduled meetings and consultations
• Follow our guidance and recommendations regarding application procedures
• Maintain professional communication at all times

Compliance

• Comply with all applicable laws and regulations
• Meet all university and visa application requirements
• Respect intellectual property rights
• Not engage in fraudulent or illegal activities

4. Fees and Payment Terms

Service Fees

Our service fees are clearly outlined in your service agreement. Fees may vary based on:

• Type and scope of services requested
• Number of university applications
• Complexity of your academic background
• Timeline and urgency of services

Payment Terms

Refund Policy

Refunds are considered on a case-by-case basis:

• Before Service Commencement: Full refund minus processing fees
• After Service Commencement: Partial refund based on work completed
• After Application Submission: No refunds available

5. Intellectual Property Rights

Our Intellectual Property

All content, materials, and resources provided by STUDYGATE SRL, including but not limited to:

• Website content, design, and functionality
• Educational guides and resources
• Proprietary methodologies and processes
• Marketing materials and branding
• Software and technology platforms

are owned by STUDYGATE SRL and protected by intellectual property laws. You may not reproduce, distribute, or use these materials without written permission.

Your Content

You retain ownership of all personal documents and information you provide to us. However, you grant us a limited license to use this information solely for the purpose of providing our services.

Third-Party Content

We may provide access to third-party websites, resources, or tools. We do not claim ownership of third-party content and are not responsible for its accuracy or availability.

6. Disclaimers and Warranties

Service Disclaimers

We explicitly disclaim any guarantees regarding:

• University Admission: Admission decisions are made solely by universities
• Visa Approval: Visa decisions are made solely by government authorities
• Scholarship Awards: Scholarship decisions are made by respective awarding bodies
• Timeline Accuracy: Processing times may vary due to external factors
• Third-Party Actions: We are not responsible for delays or decisions by universities, governments, or other third parties

Information Accuracy

While we strive to provide accurate and up-to-date information, university requirements, visa regulations, and other factors may change without notice. You are responsible for verifying all information with official sources.

No Legal Advice

Our services do not constitute legal advice. For legal matters, please consult qualified legal professionals in the relevant jurisdiction.

7. Limitation of Liability

To the fullest extent permitted by law, STUDYGATE SRL's liability is limited as follows:

Maximum Liability

Our total liability for any claims arising from our services shall not exceed the total amount of fees paid by you for our services.

Excluded Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Lost profits, opportunities, or educational prospects
• Emotional distress or mental anguish
• Third-party decisions (universities, governments, etc.)
• Delays caused by factors beyond our reasonable control

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or changes in university or visa policies.

8. Termination of Services

Termination by Client

You may terminate our services at any time by providing written notice. Termination effects:

• Services will cease within 5 business days of notice
• You remain responsible for fees for services already provided
• Refunds are subject to our refund policy outlined above
• You will receive copies of work completed up to termination date

Termination by Company

We may terminate services immediately if you:

• Fail to pay fees when due
• Provide false or misleading information
• Breach these Terms and Conditions
• Engage in abusive or inappropriate behavior
• Request services that violate laws or regulations

Post-Termination

After termination:

• All outstanding fees become immediately due
• Confidentiality obligations continue
• You must return any proprietary materials
• Intellectual property rights remain in effect

9. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Romania. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of Romanian courts.

Dispute Resolution Process

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when:

• Posted on our website with an updated "Last Modified" date
• Communicated to existing clients via email or other direct communication
• Deemed accepted through continued use of our services

For material changes that significantly affect your rights or obligations, we will provide at least 30 days advance notice and obtain your explicit consent where required by law.

11. Contact Information

For questions about these Terms and Conditions or our services, please contact us: